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Terms & Conditions

 

for Round Island Cottages

 

Making a Booking

You must be 18 years of age or over in order to book accommodation on Round Island.

The maximum number of Guests in our accommodation is 6 in Curlew Cottage, 7 in Pier Cottage and 8 in Sandpiper Cottage.

All bookings made should be treated as provisional bookings until we are in receipt of your booking form and deposit and we have acknowledged receipt by email.

To secure your booking a non-refundable deposit of 30% (or full payment) of the cost of your stay is required. Bookings must be paid in full 6 weeks before your arrival date. If your booking is less than 6 weeks from the date of your stay the full cost of your stay is required.

If the balance is not paid by the due date Round Island Cottages reserves the right to re-let your accommodation and retain the deposit.

The prices featured on the website are not binding. We reserve the right to modify these prices at any time. The price stated on your booking confirmation email is binding.

Round Island Cottages reserves the right, at all times, without statement of reasons, to refuse or cancel a booking.

Arrival & Departure Times

A week before your booking you are requested to contact our Island Caretaker, Steve,  (07786 861634), to agree a time for collection of yourselves and luggage from Lake Yard Marina in Poole.  The Cottage is available from 2.00 pm on the day of arrival, until 10.00am on the day of departure, subject to the suitability of tides.

Cancellations

Any cancellation must be in writing via email and will only be effective once we send written confirmation of the cancellation to you. Please see REFUNDS section for your entitlement to refunds. 

When we confirm your cancellation in writing we will provide you with details of what (if anything) is owing to you and any deductions we have made.

We strongly recommend that you take out holiday insurance at the time of making the booking with cancellation cover. Whilst we allow you to cancel your stay, we cannot guarantee that we will be able to refund any part of the payments you have already made.

If you are unable to travel for any reason, or do not arrive on the day of check-in without notifying us, this will be treated as a cancellation.

Refunds

Cancellations made within 7 working days of your stay date, will not be refundable under any circumstances, as the stay cannot be remarketed.

If your dates are resold:

You will be entitled to a refund of all payments you have made to us minus:

(a) any reduction in the value per night of the new booking received compared with the rate charged to you for your stay nights;

and

(b) a £50 cancellation admin charge.

If your dates cannot be re-sold then:

If you cancelled

Six weeks or more prior to the check-in date we will retain the deposit you paid at the time of booking.

Less than six weeks to the check-in date, we will retain all payments made and you will be liable for any outstanding balance payment.

If you are unable to travel due to personal illness (e.g. Coronavirus or other sickness), our cancellation policy will apply.

If we cancelled your stay:

In the unlikely event that we need to cancel your holiday, we shall inform you as soon as possible and refund all monies paid to us, by you, within 14 days.

If Government policies restrict travel and you are unable to travel to stay with us, you will have the option to postpone your stay to a later date (subject to any differences in price applicable for the new dates) or receive a full refund.

Guest Behaviour & Noise

It’s important to us that all our guests enjoy a peaceful and relaxing stay with us.  Round Island is in a quiet, remote location and guests choose to stay with us because they are seeking to retreat, relax and unwind. In this regard, please respect any other Guests who may be staying.

Drugs or prohibited substances are not permitted on Round Island.

Commercial Use of the Property

The Cottages are rented to you for purely non-commercial leisure purposes only. Filming, photography or other commercial uses including influencers/blogger content creation must not be done with prior authorisation from Round Island management. Additional charges may apply for commercial use.

Parties & Events

Parties or events are not permitted. The maximum number of persons using the accommodation at any time must not exceed those listed on the booking as occupying the property. We reserve the right to terminate the booking without notice and without refund in case of a breach of this condition. No external suppliers or third parties, such as styling companies or caterers, are allowed without prior agreement.

Cleaning, Damage & Breakages

Please leave your accommodation tidy and let us know if anything gets broken so we can replace it for our next guest. Accidents happen and we will only charge for replacements in exceptional circumstances, as we expect a fair degree of wear and tear. If the damage is directly attributable to the guest, then we reserve the right to request payment to cover all damages incurred directly during your stay.

All cleaning, under normal circumstances is included as part of your stay. If additional cleaning is required, including washing up, additional cleaning of the interior or fixtures and fittings then Round Island Cottages reserves the right to charge for this work at a rate of £15 per hour. Round Island Cottages reserves the right to invoice guests following their stay.

Guests will be charged for any item(s) that are removed or lost from the accommodation.

Drones

The use of drones for commercial or private use is strictly prohibited.

Dogs & Pets

Sorry we do not allow dogs or pets of any kind.

Pier and Swinging Moorings

Subject to prior agreement and subject to availability, you may be able to use our pier and swinging moorings during your stay.  The use of these moorings are at the entire discretion of our Island Caretaker who will be able to advise if our moorings are suitable to your craft.  His decision is final, and we ask our Guests to adhere to any advice he gives in connection with moorings.

Your use of the moorings is entirely at your risk and we will not be liable for any damage to your craft.

Smoking

Smoking, vaping and e-cigarettes are not permitted in the Cottages, and because of our remote location and the fire risks in dry weather, we ask our Guests to refrain from smoking, except on the beach, where we ask you to extinguish cigarette butts fully in the sand bucket provided and dispose of them responsibly.

Fireworks, Candles & Chinese Lanterns

The use of candles, fireworks, sparklers and Chinese lanterns are not permitted across the entire Island at any time die to the high fire risk that our location poses.

BBQ Area

Each Cottage has an outdoor seating area with BBQ provided.  Please only use the charcoal provided and do not light any other fires anywhere else on the Island.

Service Utilities

Should there be a failure in a utility service (e.g. water, heating, electricity, sewerage) please notify us immediately and we will aim to restore the service as quickly as possible. However, should any utility service failure extend beyond a 12 hour period from notification, for your health and safety reasons you will be asked to leave the accommodation and your accommodation fee for the duration lost will be fully refunded or you will be offered to re-book for another time, subject to availability.

External Lighting

Round Island is located in an Area of Outstanding Natural Beauty (AONB) and it has been carefully designed to provide maximum guest comfort and convenience whilst respecting the surrounding natural environment and its native inhabitants.

Please note there is no pathway lighting on the Island.

Recycling & the Environment

We have provided recycling bins for waste which we are able to process either on the Island, or on the mainland.  We would however be very grateful if Guests would take steps to recycle any glass containers themselves when they return home.

Safety

You are reminded of the unique risks that an Island presents, especially in terms of unlit paths, falling tree debris, and unstable cliffs.  You should take appropriate and reasonable care for your safety and the safety of others at all times. This includes wearing suitable clothing and footwear for the terrain and weather conditions during your stay. You are fully responsible for your own safety at all times.

Personal Property

Round Island Cottages will not be held responsible for any loss or damage to any personal property on the premises. Accessories and contents are left at the owner’s risk. It is recommended that your holiday insurance covers loss or damage to personal effects.

Access, Cars & Parking

When visiting Round Island Cottages, you will receive one pass per cottage booked to enable your car to be  parked at Lake Yard Marina, Hamworthy.

This is a busy working marina, and your vehicle may be needed to move during your stay, therefore on arriving at the marina you will be asked to leave your car keys with the Marina office.

Lake Yard Marina is a privately owned Marina and the gates are locked overnight.  The marina is however not liable for any damage to your vehicle and is parked there at your own risk.

Extreme Weather

Round Island Cottages holds no responsibility for guests who are unable to visit the Island due to extreme weather or traffic conditions (e.g. snow, flooding, high winds, road traffic accidents/congestion, train delays, etc.). If a guest is unable to reach Round Island Cottages due to adverse weather conditions or travel issues, you will lose your full payment and an alternative date will not be offered. Please ensure you have full holiday / travel insurance to cover such eventualities.  

If we make the decision to cancel your stay for safety reasons due to extreme weather (snow or high winds), we will offer you an alternative date, subject to availability.

Force Majeur

Round Island Cottages accept no liability for events prior to or during your stay totally beyond our control, e.g. destruction of property due to flood, fire, earthquakes or acts of nature; or if the property becomes uninhabitable due to irreparable damage or on Health & Safety grounds that could not reasonably have been foreseen. In such instances, refunds will be at the discretion of Round Island Management.

Round Island Cottages reserves THE RIGHT TO CHANGE OR AMEND THESE TERMS AND CONDITIONS AT ANY TIME.

Last updated March 2026

Our Accommodation

Ask us anything! We’re here to answer any questions you may have. 

 

You can email us at

info@roundisland.co.uk

or call us on +44(0) 1202 882885

©2026 Round Island Cottages  |  Privacy Policy  Terms & Conditions of Booking

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